Privacy Policy

1. Introduction

TradeUpWizard ("we", "us", or "our") operates the TradeUpWizard website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

Steam Authentication

When you log in through Steam, we receive and store your Steam display name, Steam avatar URL, and Steam ID. We do not collect or store your Steam password. Authentication is handled entirely through Steam's OpenID system.

Optional Information

You may optionally provide your email address for account-related communications. This is not required to use the service.

Payment Information

If you subscribe to a premium plan, payment processing is handled by Stripe. We do not store your credit card number or full payment details on our servers. Stripe may collect information necessary to process your payment in accordance with their own privacy policy.

Automatically Collected Information

We use Vercel Analytics to collect anonymous usage data such as pages visited, time spent on pages, browser type, device information, and referring URLs. This data is used to improve our services and understand how users interact with our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze site traffic. These may include:

• Essential cookies – required for authentication and core site functionality.
• Analytics cookies – used by Vercel Analytics to understand usage patterns.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the site.

4. How We Use Your Information

• To provide and maintain our services, including trade-up tools and tracking features.
• To authenticate your login via Steam.
• To process premium subscription payments through Stripe.
• To send account-related communications (if you provide an email).
• To analyze usage trends and improve the website experience.
• To detect and prevent fraud or abuse.

5. Third-Party Services

We share information with the following third-party services:

• Steam – for user authentication via OpenID.
• Stripe – for payment processing. Stripe's privacy policy can be found at stripe.com/privacy.
• Vercel – for hosting and analytics.

We do not sell your personal information to any third party.

6. Data Retention

We retain your account information for as long as your account is active. If you wish to delete your account and associated data, please contact us at [email protected] - Analytics data is retained in aggregate form and is not tied to individual accounts after processing.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing of your data.
• Data portability where applicable.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us through email: [email protected] - or through our Discord server.